Managing too much Empathy

“Enlightenment” – Dalai Lama by Mimi Stuart ©

Empathy can be a wonderful trait if you can choose when and to what degree to be empathetic.

The ability to sense, imagine, and feel what someone else is feeling allows us to tune into other people’s emotions and to know when someone who is suffering can use some help. That help might involve showing sympathy and warmth, or it might involve making a plan and taking action. Someone whose family member has passed away probably needs warmth, understanding and sympathy, whereas someone who has lost a job or is sick may need help brainstorming job opportunities or help arranging a doctor’s appointment. Communities facing hardship such as hunger or unemployment may need people with money or logistical support.

When practical action or critical thinking is needed, too much empathy can get in the way. (See “Can you have too much empathy?”) If empathy tends to overwhelm you, it is wise to learn how to tune down your empathetic responses in situations where you need to be quick thinking, practical, or ready to take action. People can learn to moderate their immediate responses through awareness and practice.

How People Develop Empathy

We all develop specific traits and response mechanisms as a result of our own specific life experience. Some individuals are the responsible ones, others are funny, accommodating, bossy, or empathetic, etc. People who are very empathetic have often experienced an environment where a keen sensitivity to others’ suffering helped them avoid potential insecurity or danger. Examples include having a volatile partner who needs appeasing or a depressed parent who needs soothing. Empathetic people develop a fine sense in detecting the emotional state of others as well as a strong drive to soothe another’s needs and emotional suffering.

Every personality trait has a good and a bad side. It generally becomes harmful when a person’s responses become automatic and impulsive.

Generally in adulthood, we find out how our personality traits may be making life difficult for us or those around us. Someone who is overly empathetic, for instance, may become overwhelmed by sadness or despair for the hardships of others to the point where their life becomes pure anguish. Another danger for the empathetic person is being manipulated by narcissistic or self-serving individuals. Imagine someone who sulks or dramatizes feeling hurt in order to exploit the empathetic person’s desire to ease their suffering. The use of guilt or exaggerated suffering to manipulate another person is a form of emotional fusion, which ultimately leads to misery.

Developing Choice

Simply understanding that empathy can be harmful may be enough to give you permission to tune down your empathy. When you realize that empathy is not always helpful to others, you will no longer feel driven to dwell on the suffering of others. The goal is not to stop being who you are, but to develop awareness and see all of the choices you have in a given situation.

First, decide whether others will benefit from your empathy, more practical help, or indifference. Sometimes a show of warmth and sympathy is much needed and will be appreciated, but in some situations injecting too much heart-felt emotion can exacerbate the situation, distracting from practical and constructive strategies.

Second, beware of individuals who try to exploit you by calling you “uncaring,” or “cold,” the very labels that are most likely to bother you. They are trying to manipulate you. Beware also of those who want you to suffer when they are suffering. True friends may benefit from your empathy, but they will not want you to suffer.

Third, find a friend who is balanced, that is, not overly empathetic but not unempathetic, to consult when you are unsure of your reactions.

Fourth, when you need to tune down empathetic tendencies, change your focus by using the rational part of your brain. Read, plan, or figure out what specific action you can take. It is difficult to be overwhelmed by emotion when you focus on the specifics, What, Where, When and How. Just try doing a complex math equation to prove the point.

Therapy and Practice

Most people are able to intentionally adapt and adjust their personality depending on any given situation. For example, someone who is generally light-hearted and funny can regulate those traits during a serious business meeting. Military officers can modulate their tendency to use their authority when dealing with family or friends.

Problems only tend to arise when people have trouble tuning down their primary personality traits when it’s appropriate to do so. If you have trouble tuning down your empathy when you want to, “Voice Dialogue” or “Cognitive Behavioral Therapy” can help you learn and practice controlling the amount of empathy you experience and show.

In Voice Dialogue, you learn to access different parts of yourself at will, and thereby develop a stronger “Aware Ego,” which allows you to have better control over your automatic tendencies and behavior. Any particular “self” or personality trait has a whole conglomeration of thoughts, feelings, and physical and behavioral aspects.

A therapist can guide you to embody different parts of yourself at will, and have you practice turning up and down the volume, so to speak, of any particular personality trait. For example, you would embody your empathetic self to 80% and then tune that down to 20%, and then do the same thing with a contrasting trait, such as the action-oriented rational part of yourself. You also learn to mix different parts of yourself, for example, the moderately firm parent with the mildly empathetic parent—a great mix if you want a child to take you seriously without hating you.

Cognitive Behavioral Therapy (CBT) rarely involves actual embodiment of behavior but rather focuses on learning to become aware of your reactions and behavioral patterns. The therapist helps you find effective strategies and coping mechanisms to deal with your ineffective or harmful behavior and thinking.

In essence, both therapies help you to become more sharply aware of your own tendencies and their impact on yourself and others. Dramatic practice then rewires your brain and provides you with the ability to choose how to respond to the world around you, in order to be truly more helpful and lead a more satisfying life.

by Alison Poulsen, PhD

Can you have too much empathy?

“Crescendo” by Mimi Stuart ©

Can you have too much empathy?

Empathy is often considered to be the source of good behavior. The literal meaning of empathy is “the ability to share another person’s feelings.” Our culture highly values empathy and assumes you cannot have too much of it. However, when you experience other people’s feelings too strongly, you can run into problems. Paul Bloom’s book “Against Empathy” shows how empathy can often prevent a person from making sound decisions in a crisis:

“Unmitigated communion makes you suffer when faced with those who are suffering, which imposes costs on yourself and makes you less effective at helping.”

Compassion, Kindness, Empathy

There are subtle distinctions between compassion, kindness, and empathy. Compassion is the concern for the suffering of others, which is different from actually feeling or experiencing the suffering of others. Kindness means being friendly, generous, and considerate of others. Kindness creates positive other-oriented feelings and makes other people feel better, which results in positive health effects all around. Compassion and kindness promote pro-social motivation and behavior, and are not likely to get in the way of good decision-making and helpful action.

Empathy, on the other hand, often comes at a great cost. As Walt Whitman quipped: “I do not ask the wounded person how he feels, I myself become the wounded person.” Becoming the wounded person can motivate one to help the suffering person. However, it also creates distress for the empathetic person, which can overwhelm the empathetic person and cloud clear thinking.


Do people in distress benefit from empathy?

Would you want a therapist to feel depressed or anxious when dealing with a patient who is depressed or anxious? Therapy would be impossible if therapists couldn’t put aside some of their empathy. Would you want a doctor to be overwhelmed with grief when dealing with the grief-stricken family members of a sick or dying patient? Would you want a pilot to feel the fear of the passengers in an emergency situation while airborne? Would you want a fireman to feel your loss while your life and property are burning or at risk? Clearly not. You want them to do their job calmly, quickly, and rationally, free of distracting emotions.

The ability to empathize can motivate a desire to help. But too much empathy can cause feelings of distress, which can incapacitate the empathetic person and obstruct objective thinking and effective action. Therefore, you can have more positive impact on others and on your own wellbeing when you do not experience too much empathy, albeit some empathy is helpful in making a person aware that others are suffering. People can be more effective helping distressed people when they are NOT experiencing strong feelings. The suffering person benefits more from people whose strength and decision-making are not hindered by feelings of distress.

A therapist should try to understand a client’s feelings, but without matching or absorbing those feelings. It is more important to be engaged by a client’s challenges and to think creatively about possible tools, options and solutions for improving the client’s life. In a medical emergency, you would want a trauma surgeon to stop the bleeding and assess the situation quickly without pausing to feel the patient’s pain. Pilots should focus on what actions are needed while remaining emotionally separated from their passengers in order to best serve them.

How does empathy affect relationships?

Too much empathy in a relationship leads to emotional fusion, which is quite destructive to the individuals involved. If your partner feels your anger or panic to the extent that you do, that will exacerbate the situation. If, instead, your partner remains emotionally separate, objective, calm and compassionate, then he or she can be a rock for you and help you gain perspective and insight into your situation. You can get better support and advice from someone who does not freak out or become upset when you are suffering and need support. Someone who remains cool and calm in difficult times can better guide and counsel you through emotional turmoil.

Similarly, parents who demonstrate too much empathy will overreact when their children are hurt or upset. A parent’s anxiety is infectious and will only increase the fearfulness and distress of the child. If the parent habitually overreacts to the child’s distress, either by panic or extreme coaxing or placating, the child may very well become an anxious, insecure individual. Children need to sense from their parents’ demeanor that everything will be fine. Often they learn resiliency and faith in the future from the parent’s calm, solution-oriented demeanor in stressful situations.

If you want to be effective at alleviating someone’s suffering, it is best to be compassionate and kind while remaining calm and emotionally separate enough to use your reason.

by Alison Poulsen, PhD

Reference: “Against Empathy” by Paul Bloom. 2016.