“When she gets angry, I feel overwhelmed and have to withdraw.”

"Take Off" — Blue Angels by Mimi Stuart © Live the Life you Desire

“Take Off” — Blue Angels by Mimi Stuart ©
Live the Life you Desire

People react to conflict, anxiety and disapproval in different ways. Some people become bossy and directive, some get angry and attack others, and some become defensive. Others feel overwhelmed and either freeze or withdraw emotionally or physically.

People who withdraw may do so because they do not know how to respond or they get flooded with emotion. People who feel overwhelmed when they seem to be attacked are unable to think rationally and to express themselves in an articulate way. Often withdrawing is a response to the feeling of helplessness and fear – it is a defense mechanism developed to protect a person.

However, withdrawal often triggers feelings of abandonment and hostility in the other person. The more outspoken or argumentative person may view the withdrawal as a passive-aggressive punishment directed at him or her.

Explain your behavior

If someone is raging, repetitive, mean, or unreasonable, it may be best to withdraw. If you need to withdraw from conflict simply because you feel overwhelmed, it is best to say something to the other person before walking away. For example,

“I can’t discuss this clearly right now. I need to take a break.”

“Please let’s stop for a while.”

“Give me a moment. I’ll be back.”

“I’m feeling overwhelmed.”

At a moment when there is no conflict, it’s very helpful to explain to the other person how you are feeling when you withdraw. Let him or her know that you are not trying to be hurtful by walking away. Rather, you feel overwhelmed and unable to think or discuss anything rationally and clearly. “I need a moment to clear my head.”

Avoidance

Some people choose to step away from discussions to avoid a difficult issue. Sometimes it’s best to buy yourself time to think about an issue. Yet when you consistently avoid difficult discussions, the issues will often become more problematic, and people with whom you’re in relationship will become increasingly frustrated with you.

Self-awareness

When you become aware of your anxiety-management systems, you have the opportunity to gradually become stronger and more capable of handling difficult situations. If someone is angry, but not out of control, practice remaining calm without leaving immediately. See if you can withstand a little more discomfort without becoming overwhelmed. Have some responses readily available to state in a calm manner, such as,

“I’d like to hear what you’re saying. Can you explain that again in a more positive way.”

“I feel criticized. Could you rephrase that?”

“I feel defensive. Let’s start over again and remember I’m on your side.”

“I need a moment. Please be quiet for a moment and listen to me.”

“I think we could have a more productive conversation if we kept our voices down.”

With an awareness of what triggers you, you can gradually control the withdrawal process. Instead, you can thoughtfully choose whether to comply, withdraw, or assert yourself, among other possible responses. Sometimes it is best to withdraw, but it’s nice to feel as though you have a choice and can control your behavior in any situation. You will feel more powerful and others will sense it as well.

by Alison Poulsen, PhD

Read “The courage to say ‘No’: ‘I wish I hadn’t said ‘Yes,’ I just don’t have the time!’”

Read “To fight or not to fight: ‘After a fight, we barely talk to each other for days.’”

“I got dragged into the argument to defend myself, and it became so ugly.”

"Percussion" by Mimi Stuart © Live the Life you Desire

“Percussion” by Mimi Stuart ©
Live the Life you Desire

While it’s fine to defend yourself, it’s important not to act defensively. That merely triggers more attacks. If someone is unreasonable or aggressive, it’s best not to engage him or her at all.

To have an effective conversation there needs to be mutual respect. Self-empowered people don’t explain why they want respect. They simply don’t engage someone who doesn’t give it to them. It is best to disengage someone who is being unreasonable without provoking him or her.

by Alison Poulsen, PhD

Read “Defensiveness: ‘What do you mean by that? You’re always attacking me!’”

Read “Swearing and Yelling: ‘STOP SWEARING and YELLING AT ME for #%&%’s SAKE!’”

Watch “Dealing with Angry People.”

Disagreement: “You’re wrong!”

"Why not?" — Einstein by Mimi Stuart© Live the Life you Desire

“Why not?” — Einstein by Mimi Stuart©
Live the Life you Desire

The Benefit of Debate

I was in the car with an attorney friend who was discussing with his previous law partner a legal case. After a passionate disagreement about the best approach to take in the case, he surprised me by ending the conversation with “I love you Buddy.”

When I asked him about this apparent contradiction, he said, “I love working with this guy! We think differently, yet we can be totally straight forward about disagreeing with each other. We complement each other perfectly. ”

It struck me that this rare quality—the ability to openly disagree without bitterness and resentment—is one of the key ingredients to any outstanding partnership, whether romantic or professional. When two people can be candid with each other without becoming defensive or ready to capitulate or dig in, they can have productive, creative, and lively discussions about daily challenges and opportunities. Moreover, it will make their relationship interesting and animated.

Productive Disagreements

To discuss differences productively, we should focus on having the following two motivations:

1.  to figure out and consider the merits of what the other person believes and wants, and

2.  to express ourselves in a way that the other person will listen to us without becoming defensive.

To communicate effectively and avoid bitter arguments, we can try the following:

1. Listen carefully and really try to understand what the other person thinks and feels. Put ourselves in his or her shoes.

2. Let the other person finish his or her thoughts before interrupting with another point of view.

3. Use body language and tone of voice that won’t trigger the other person when expressing ourselves.

4. Be ready to simply accept our differences. There is no need to have total agreement all the time. Sometimes finesse, patience, and multiple discussions are necessary to find a win-win solution.

Relationships improve when people can discuss their true opinions both passionately and compassionately. When you are motivated to enhance your relationship by respecting the other person, communication becomes passionate, effective and rewarding.

by Alison Poulsen, PhD

Read  “To fight or not to fight:  ‘After a fight, we barely talk to each other for days.’”

Read  “Resentment.”

 

How to Deal with Controlling People

Does it help to argue or complain when dealing with a controlling person? How do you respond to someone who is controlling, demanding and wants you to do things you don’t want to do?

Video by Alison Poulsen, PhD

Read “My parent was controlling.” How we develop Defense Mechanisms (Part I)

Read “Dealing with Brashness: ‘I feel miserable because she has been so short with me.’”

“You are mean and abusive!”

"Perfect Swing" -- Paula Creamer by Mimi Stuart
Live the Life you Desire

So what I really meant was…

“What you just said was unkind. It makes me feel bad and it won’t help the situation. I’m willing to discuss this later, if we can both bring the best of ourselves to the conversation.”

To have an effective discussion, there has to be BOTH self-respect and respect for the other person. Respect means regarding someone with a sense of esteem, courtesy, and acceptance.

You can have compassion for a person’s bad behavior — it’s usually a result of fear, frustration, and a lack of communication skills. Yet, it’s vital not to accept ongoing abuse. Neither self-respect nor respect for another person means allowing him or her to treat you badly.

by Alison Poulsen, PhD

Read “Criticism and Contempt.”