Negotiating and resolving conflict: “I’m buying a new car and that’s that. ”

"Formula Farley" by Mimi Stuart©

“Formula Farley” by Mimi Stuart©

Some people face conflict by becoming overbearing while others become overly accommodating. The key to problem-solving is to get away from focusing on positions and move to focusing on underlying interests and concerns.

Interests vs. Positions

Interests rarely conflict, whereas positions often do. To avoid taking positions and getting nowhere, you need to take the time to figure out what the other person’s interests are. It’s best to start out by gaining rapport and being willing to truly understand the other person’s perspective.

Here are five key steps in successful communication when facing opposing positions

1. Show respect. Build trust by being respectful and honest. When people feel disrespected or mistreated, they will act irrationally even if they hurt everyone else as well as themselves.

2. Listen. Give the other person a chance to be heard. Allow the other person to fully express concerns without your interrupting or being dismissive of those concerns. Often people become more flexible and accommodating when someone takes the time to understand his or her point of view. Moreover, when you understand another person’s perspective, you will be able have a more productive discussion.

3. Find out the other person’s underlying interest or concern. Avoid focusing on the position, for instance, “I’m buying a new car,” and find out what the underlying desires and concerns are, for instance, “I don’t want a car that might break down on the highway,” or “It would look better to my clients if I drove a nice car,” or “I’ve had a rough year, I need to do something nice for myself.”

4. Figure out what your own underlying concern is and explain it to the other person. Your position might be, “I don’t want you to buy a new car,” but your interest might be “I want us to minimize spending money because I want some financial security,” or “I want to make sure we have enough money to go on vacation,” or “I don’t want to buy a new car that loses value the moment you drive it off the lot.”

5. Creatively search for solutions together that satisfy both parties’ interests and be open to discussion. In the car-buying case, an effective discussion might involve considering concerns about long-term financial security, driving safety, and the pleasure of owning a nicer car.

Successful negotiations and dealing with conflict require patience and work. Yet the benefits of handling conflicts effectively are enormous. When you learn to collaborate with someone who has different interests than you and to handle impasses with wisdom and principles, you mitigate anger, resentment, and anxiety while enhancing your relationships and everyone’s contentment.

by Dr. Alison Poulsen

Read “Conversation and Active Listening: ‘It seems like I do all the talking.’”

Read “When she gets angry, I feel overwhelmed and have to withdraw.”

Reference: Professor Seth Freeman’s “The Art of Negotiating the Best Deal.”

“Angry people make me angry.”

"Serenity Buddha" by Mimi Stuart ©

“Serenity Buddha” by Mimi Stuart ©

Feeling anger vs. acting out of anger

Feeling anger and acting out anger are two very different things. When you feel anger it is usually a signal that some harm is being perpetrated against you or others. However, when you let anger take over, it is no longer an effective way to deal with the harm being done. In rare highly-dangerous situations, expressing rage can be an effective means of scaring a person or an animal away. Yet even when it is effective, you want to be able to consciously choose when and how to express anger.

When anger takes control

The problem with letting your anger take control, rather than viewing it as a signal, is that anger destroys the ability to think rationally, to get along with others, and to find solutions. A single moment of inappropriately expressed anger can destroy an evening, a relationship, or your job. You can undermine a lot of effort and history when you let it drive your actions.

If you’re bound up with dissatisfaction, frustration, or desire for revenge, acting out your anger will not help. It can lead to distraction, accidents, and destruction. It can lead to outbursts, hostility and regret. It can also lead to the loss of reputation, the ability to have positive relationships, and the ability to help others and to participate in the community. Alternatively, anger turned inward can lead to depression.

Cultivate patience

The best way to learn to deal with angry people and your own anger is to cultivate patience. To communicate effectively with another person, you need to wait until neither of you is consumed by anger. Take time to find out why someone else is behaving poorly or treating you unfairly. Take time to understand what underlying values you seek to re-establish in your life and your relationship. Only then can you figure out the most effective way of dealing with a bad situation.

Anger can be overwhelming. So it requires a lot of effort to develop self-restraint and composure. When someone is angry with you, it is important to respond with compassion or at least neutrality, rather than piling your own irrational behavior onto theirs. Patience does not mean accommodation. It means taking the time to understand the situation and the people involved before taking appropriate action from a place of inner strength and calm.

Ask questions and listen until the angry person calms down. If you can’t take being around someone who’s angry, tell the other person you need some time to calm down and think about the situation. Then go for a walk, breathe deeply, and take the time you need until you can gain a wider perspective about the situation.

Cultivate patience with yourself as well as others. The result will be a feeling of equanimity and core strength, which allow for the most effective problem solving and the least pain in your life and in your relationships.

by Dr. Alison Poulsen

Read “Anger: ‘I have a right to be angry.’”

Read “Displaced Anger: ‘All you think about is your career!’”

Watch “Dealing with Angry People.”

Guest Author Sam Vaknin: “I Can’t Get Into My Abuser’s Mind: It’s Almost as If He is Not Human, But an Alien!”

"Glissiando" by Mimi Stuart ©

“Glissiando” by Mimi Stuart ©

GUEST AUTHOR Sam Vaknin writes:

Abusers appear to be suffering from dissociation (multiple personality). At home, they are intimidating and suffocating monsters; outdoors, they are wonderful, caring, giving, and much-admired pillars of the community. Why this duplicity?

It is only partly premeditated and intended to disguise the abuser’s acts. More importantly, it reflects his inner world, where the victims are nothing but two-dimensional representations, objects, devoid of emotions and needs, or mere extensions of his self. Thus, to the abuser’s mind, his quarries do not merit humane treatment, nor do they evoke empathy.

Typically, the abuser succeeds to convert the abused into his worldview. The victim and his victimizers don’t realize that something is wrong with the relationship. This denial is common and all-pervasive. It permeates other spheres of the abuser’s life as well. Such people are often narcissists steeped in grandiose fantasies, divorced from reality, besotted with their False Self, consumed by feelings of omnipotence, omniscience, entitlement, and paranoia.

Contrary to stereotypes, both the abuser and his prey usually suffer from disturbances in the regulation of their sense of self-worth. Low self-esteem and lack of self-confidence render the abuser and his confabulated self vulnerable to criticism, disagreement, exposure, and adversity real or imagined.

Abuse is bred by fear of being mocked or betrayed, emotional insecurity, anxiety, panic, and apprehension. It is a last ditch effort to exert control for instance, over one’s spouse by “annexing” her, “possessing” her, and “punishing” her for being a separate entity, with her own boundaries, needs, feelings, preferences, and dreams.

In her seminal tome, “The Verbally Abusive Relationship”, Patricia Evans lists the various forms of manipulation which together constitute verbal and emotional (psychological) abuse:

Withholding (the silent treatment), countering (refuting or invalidating the spouse’s statements or actions), discounting (putting down her emotions, possessions, experiences, hopes, and fears), sadistic and brutal humor, blocking (avoiding a meaningful exchange, diverting the conversation, changing the subject), blaming and accusing, judging and criticizing, undermining and sabotaging, threatening, name calling, forgetting and denying, ordering around, denial, and abusive anger.

To these we can add:

Wounding “honesty”, ignoring, smothering, dotting, unrealistic expectations, invasion of privacy, tactlessness, sexual abuse, physical maltreatment, humiliating, shaming, insinuating, lying, exploiting, devaluing and discarding, being unpredictable, reacting disproportionately, dehumanizing, objectifying, abusing confidence and intimate information, engineering impossible situations, control by proxy and ambient abuse.

In his comprehensive essay, “Understanding the Batterer in Custody and Visitation Disputes”, Lundy Bancroft observes:

Because of the distorted perceptions that the abuser has of rights and responsibilities in relationships, he considers himself to be the victim. Acts of self-defense on the part of the battered woman or the children, or efforts they make to stand up for their rights, he defines as aggression AGAINST him. He is often highly skilled at twisting his descriptions of events to create the convincing impression that he has been victimized. He thus accumulates grievances over the course of the relationship to the same extent that the victim does, which can lead professionals to decide that the members of the couple ‘abuse each other’ and that the relationship has been ‘mutually hurtful’.

Yet, whatever the form of ill-treatment and cruelty the structure of the interaction and the roles played by abuser and victim are the same. Identifying these patterns and how they are influenced by prevailing social and cultural mores, values, and beliefs is a first and indispensable step towards recognizing abuse, coping with it, and ameliorating its inevitable and excruciatingly agonizing aftermath.

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Sam Vaknin is the author of Malignant Self-love: Narcissism Revisited and After the Rain – How the West Lost the East, as well as many other books and ebooks about topics in psychology, relationships, philosophy, economics, international affairs, and award-winning short fiction.

He is the Editor-in-Chief of Global Politician and served as a columnist for Central Europe Review, PopMatters, eBookWeb, and Bellaonline, and as a United Press International (UPI) Senior Business Correspondent. He was the editor of mental health and Central East Europe categories in The Open Directory and Suite101.

Visit Sam’s Web site at http://www.narcissistic-abuse.com

Read Sam Vaknin’s “I Admire and Support him and He Abuses Me!”

Read Alison Poulsen’s “Abuse: ‘How do I respond to my ex’s abusive emails? I just wish we could be friends.’”

“How can I teach my son to be respectful and caring and to love himself?”

"R E S P E C T" by Mimi Stuart ©  Live the Life you Desire

“R E S P E C T” by Mimi Stuart ©
Live the Life you Desire

“When my son was two, his dad went to prison due to his strong drug addiction. Because I felt so sorry for my son, I over-spent on material things and became his best friend. I was in denial that my actions would hurt my son, and myself.

Now my son is very selfish, rude, and angry at the world, and he is non-sociable. His world is restricted to video games on the internet. He has a very high IQ, but he is overweight, and while in school, he was bullied, which drove him almost to suicide. So I took him out of school, and decided to home school him. He didn’t learn any social skills.

I am disabled, and I am overweight as well. I am trying to save enough of money to get us an elliptic stepper exerciser, but they are expensive.

Now I have a selfish, angered, lazy son who is rude to me; he wants things and does not want to give. How can I teach my son to be respectful, show he cares and to love himself?”

Hi Tina,

You have plenty of challenges in your life without beating yourself up about the past. At this point, you need to focus on each day and look to the future.

Let’s look at four reasons teenagers and children at any age tend to be rude, disrespectful and uncaring, and what to do about each one:

1. The parent lacks self-respect. A parent who demonstrates little self–respect receives little respect.

Self-respect involves valuing yourself and not allowing others to treat you poorly. You need to value what’s best for your long-term fulfillment and work each day toward improving your own life. You also need to expect respectful treatment, and have appropriate consequences each time your child is rude to you.

For instance, when he demands things, say something like “If you want something you need to be respectful and contribute to this household.” Then make sure you give him what he wants only if it is necessary, he is polite, and he contributes to the family (chores, etc.) It’s important that you as the parent make such demands respectfully so as to set a good example.

2. The child knows no boundaries.
The second cause of rudeness in children is parents’ over-indulging them and neglecting to set boundaries. The parent needs to be able to say “no” and mean it, but without a condescending attitude.

Parents who need to be liked or become their child’s friend find it difficult to have reasonable expectations and set boundaries. Indulgence and lack of boundaries intended to prop up a child’s self-esteem do the opposite—they cause increased distress and anxiety in the child.

In contrast, parents who set reasonable boundaries and give reasonable consequences are teaching their child self-discipline in the face of instant gratification and temptation. Self-discipline is what enables children to persevere in the world despite set backs. Self-esteem is built on a foundation of perseverance.

3. The child needs more autonomy. All children strive for independence and separation from their parents and need to push the parent away if the parent does not encourage the development of independence.

If you give too much advice and keep them too close, they will not feel good about themselves and they will lose respect for you, often becoming rude, surly and more demanding. Over-protection angers children because implies that they are incapable and it restricts their ability to grow. Ironically, over-protection makes the child more vulnerable and incapable of taking care of themselves. As a result, over-protected children end up craving independence while fearing it at the same time.

In extreme cases when a child is at risk of suicide, there needs to be intervention and counseling. But continuous over-protection will only increase their vulnerability when they do have to venture out into the world.

In general, when we allow our children to deal with the normal difficulties of life, they develop their abilities to deal with the risks, dangers, and bullies that life has to offer. The parent has to realize that the child will get hurt, but will develop ways of dealing with painful incidents if given appropriate amounts autonomy. Ideally, autonomy, good decision-making, and self-preservation develop gradually as a result of the parent gradually giving the child more independence along with more responsibility and accountability.

4. The child seeks power. The fourth cause of rudeness is a need to lash out as a way to experience power because the child does not feel self-empowered in any other way.

A healthy way for a child to become self-empowered is to develop the ability to set goals and achieve them, which again requires perseverance in the face of difficulties. Parents need to have reasonable expectations that their children become more responsible and face reasonable difficulties on their own, while they also hold them accountable for their actions.

In summary, a parent sets the stage for a child to develop self-respect, a precursor to being caring and respectful, by doing the following:

1. developing their own self-respect,
2. setting reasonable boundaries and issuing consequences,
3. giving the child gradually-increasing amounts of autonomy along with responsibility, and
4. expecting the child to work hard, challenge him- or herself, and treat others well.

Recommendations

At this point, I would focus on improving your life, expecting more from your son, and not being afraid to say “no” to him. Avoid argument while focusing on daily improvement of your life.

Rather than buying an elliptic stepper exerciser, you may want to consider going for regular walks. Walking is free and it gets you outdoors in fresh air and among other people, which encourages healthy interaction with the world. You may want to download books from the library onto an mp3 player, which will make it easier and more enjoyable to take longer walks. By demonstrating to your son that your are learning, improving your life, and that you can leave the house frequently despite the discomfort you feel in doing so, you will role model your ability to pursue challenges on your own. I would also encourage or require your son to go back to school and/or work, or some other social environment where he challenges himself to grow and engage with other people.

by Dr. Alison Poulsen
@alisonpoulsen

Watch “How to Respond to Rudeness: ‘I TOLD you to get it for me!!!’”

Read “Angry Adult Child:
‘The years of terror from my mother has made me make sure that my son knows I love him. I fear, more than anything, his total rejection. HOWEVER, he often seems angry at me.’”

Read “My teenager is selfish and rude! How did I raise a child like this?”

How to resist getting back together with a narcissist

"Song of Everest" by Mimi Stuart © Live the Life you Desire

“Song of Everest” by Mimi Stuart ©
Live the Life you Desire

“Alison,

I don’t seem to be able to break the habit of contacting my ex fiancé even though he had several online affairs, alternated affection with contempt, lost his temper with me, lectured me constantly to try to force me to change myself in pretty much every way, sabotaged my friendships and acted obnoxiously when my family member died and I had a massive cancer scare. What on earth do I do?

Anonymous”

Narcissism

Everything you said about your ex fits the description of a narcissist:

• making accusations
• showing contempt
• sabotaging your friendships
• lacking empathy
• having online affairs that feed his need for validation and praise

Most people enjoy admiration, but for narcissists, the craving for validation is never-ending, as they need it in order to feel empowered and worthwhile. Thus, the primary drive in their lives is to seek praise and conquest, whether through seduction, power, or status.

Narcissists unconsciously target well-meaning, vulnerable people as their intimates. Yet ironically, narcissists end up holding in contempt those who admire or love them. While they seek admiration, they have disdain for people foolish enough to be deceived by their grandiosity. Moreover, they fear that intimates may discover the extreme emptiness and vulnerability underlying their grandiosity.

Thus, in intimate relationships, they protect themselves from criticism, humiliation, and rejection by over-reacting with contempt or outrage whenever they are challenged on any level. Contempt becomes a tool to keep their partner and other intimates insecure and dependent, thus, ensuring their continued validation. Contempt erodes the partner’s self-respect, which will make it harder for that person to stand up and leave the abusive relationship.

Breaking emotional ties

Narcissists will drain the life out of you. It is critical that you stay away from someone who is demeaning toward you, has online affairs, and sabotages your friendships.

Leaving a narcissist can be difficult because your self-confidence is diminished, and narcissists tend to excel at manipulation and seduction. They may threaten and berate you and alternatively use their skills of charm and seduction. It is up to you to avoid becoming weak to such maneuvering.

To quit a relationship with a narcissist, you have to make a conscious decision to avoid the narcissist. You’ve got to be strong and decide flatly that you will end the relationship.

You can make it a bit easier by keeping busy with friends and family. If you can afford it, travel is a great way to free yourself of your old habits. Initially it will take willpower for you to resist the urge of contacting him and to avoid being seduced by his charms. It is natural to miss a person you have been emotionally involved with for so long, even when that person is often unkind and contemptuous. But you will miss him less after the first three months of no contact. After a year, things will become much easier.

Keep in mind that relationships should be loving and supportive. If your return to him, his negative behavior is likely to get much worse.

Remember that in a good relationship, each partner wants the other person’s happiness. Look for someone who embraces your friends, who cares for you, appreciates your desires, and who feels empathy for what you are going through — your disappointments, successes, and losses. Look for someone who never (or hardly ever!!) shows contempt toward you.

by Dr. Alison Poulsen
@alisonpoulsen

Read “Ending an Abusive Relationship: ‘I feel guilty leaving my abusive partner, because I have compassion for him.’”

Read “Narcissism.”

Read “Emotionally Volatile People: ‘He can be so charming and then so defiant.’”